Cancellation Policy

Prior to booking onto any of our events, please read our cancellation policy:

Cancellations made more than 28 days prior to the event date will be offered a full refund less an administration fee of £35.00 + VAT per delegate
Cancellation(s) made 15 to 28 days prior to the event date: 50% of the course fee will be charged.
Cancellation(s) made 14 days or less before the event date will be liable for the full course fee.
Transfer of bookings to another event at anytime are not permitted without charge
All cancellations must be confirmed in writing and upon receiving this an acknowledgment letter and cancellation reference will be issued by the NHC.
Delegate 'no shows' are liable for the full course fee
In the case of adverse weather and the event runs as scheduled, should you choose not to attend you are still liable for the full cost of your delegate fee(s).
Substitutions are allowed at any time at no extra cost.
PLEASE NOTE: Organisations taking advantage of the 'Book two get third place free' option will now be charged a 'no show' fee of £75 + VAT if the third delegate does not attend or the place is cancelled 7 days or less before the event.
These conditions will not apply if for any reason the event is cancelled by the NHC.
The NHC reserves the right to alter the programme without prior notice due to unforeseen circumstances.
The NHC shall not be liable to recover any costs incurred to delegates as a result of a change in programme or event cancellation.

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