Cancellation Policy

Delegates
 
Prior to booking as a delegate at our events please read our cancellation policy:
  • Cancellations made more than 28 days prior to the event date will be offered a full refund less an administration fee of £35.00 + VAT per delegate.
  • Cancellation(s) made 15 to 28 days prior to the event date: 50% of the course fee will be charged.
  • Cancellation(s) made 14 days or less before the event date will be liable for the full course fee.
  • Delegates wishing to transfer bookings to another event may be subject to an administration charge.
  • Delegates wishing to cancel a booking must confirm this in writing.
  • Delegate 'no shows' are liable for the full event fee.
  • In the case of adverse weather and the event runs as scheduled, should you choose not to attend, you will still be liable for the full cost of your delegate fee(s). 
  • Substitutions are allowed at any time at no extra cost.
  • PLEASE NOTE: Organisations taking advantage of the 'Book two get third place free' option will now be charged a 'no show' fee of £75 + VAT if the third delegate does not attend or the place is cancelled 7 days or less before the event.
  • These conditions will not apply if for any reason the event is cancelled by the NHC.
  • The NHC reserves the right to alter the programme without prior notice due to unforeseen circumstances.
  • The NHC shall not be liable to meet costs incurred to delegates as a result of a change in programme or event cancellation.  
 
Exhibitions
 
Prior to booking as an exhibitor at an NHC event please read our cancellation policy:
 
  • If you cancel your booking more than 28 days prior to the event you will receive a full refund less an administration fee of £50.00 + VAT.
  • If you cancel your booking less than 28 days prior to the event date: no refund will be payable by the NHC.
  • We reserve the right to cancel an event in the event of unforeseen circumstances.  In this situation we will offer a suitable alternative exhibition opportunity.
 
 
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