Bill Payment

Traditionally local authorities and housing associations have collected rent, council tax and other payments made to them via their main cash desk at the town hall/civic centre, a network of area housing offices and in many cases through door to door collection services. All of these methods can limit the opportunities available to tenants to make payments due to the restricted opening hours.

The main drivers for the Consortium to establish a payment card solution were to;

• maximise opportunities for payment by offering access to multiple networks
• increase convenience by giving more flexible opening times
• offer a full range of payment methods
• reduce landlord transaction costs

The Consortium's partnership will offer the following benefits in revenue collection services;

• Reduced transaction charges
• A large network of payment outlets across the UK
• Longer opening hours giving increased convenience
• Full range of payment methods