Support your Customers with our TCI (Simple) Scheme

After the UK has experienced its ‘wettest December in a century’ – as the Secretary of State for Environment, Food and Rural Affairs, Elizabeth Truss has described it – with different parts of the country being hit by three consecutive storms and more than 16,000 houses in England being flooded, the question about how to deal with the aftermath of this potentially devastating phenomenon efficiently rises over again.

Our partners, Marsh Ltd have processed 41 claims for the period from 7th December 2015 until 7th January 2016 due to heavy rain and storm conditions.

We know from members that what makes the situation particularly difficult for tenants is the fact that a lot of people don’t have contents insurances.

Consortium Procurement operates a widely accessed Tenants’ Contents Insurance (SIMPLE) scheme which is currently being used by 74 of our members who between them have 50,927 tenants on cover. We help our members by providing their tenants with a fair, affordable and non-discriminatory insurance scheme for their home contents.

Some of the most useful benefits of this framework according to our members are:

• New for old cover
• Nil excess
• No compulsory security requirements
• No bank account required
• Flexible payment options
• 24 hour claims helpline

Based on previous experience and communication with our members, we recognise that renting comes with responsibilities and many tenants overlook contents insurances, perhaps not realising these are available, which could make dealing with natural disasters extremely hard or even impossible. That is why it is important your tenants have the right level of protection for their belongings.

If you would like to find out more about this scheme please email us at or call us on 0191 566 1000.

We would be happy to come and meet with your staff and of course any tenant representative groups to provide an overview of the scheme.