Coaching to Improve Performance

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Date:13 November 2019
Time:09:30 - 16:30
Venue:WDH
Whistler Drive
Castleford
West Yorkshire
WF10 5HX
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Coaching has the ability to transform the way we approach our day-to-day roles and can act as an in-work driver of improved performance by refreshing the basics of management.

Who is the course for?

All colleagues looking for a new approach in managing their own workload and the work of others.

Course Aims:

To enable delegates to develop their skills as a coach to support and maximise both their own performance and the performance of others, especially within the context of organisational needs and service delivery.

The course will cover:

  • What is peak performance within you part of the business?;
  • Performance – confidence, ability and perception;
  • The human side of coaching;
  • Active listening – the extra information that might be missed;
  • Great questioning – language and thinking;
  • Setting effective goals;
  • Motivation;
  • Business relationships;
  • Dealing with underperformance;
  • Delivering good quality feedback;
  • Coaching practice.

By the end of the session you will be able to:

  • Know what peak performance means to them and their team and be able to effectively communicate this;
  • Think about the coaching relationship from the other side – manage expectations and set guidelines;
  • Understand how to maximise a coaching session by building good working relationships;
  • Ask great questions when coaching while actively listening;
  • Ensure effective goals are set when starting coaching conversations to maximise the coaching time together;
  • Think about the coachees motivations and be able to tap into this, when necessary;
  • Be able to confidently deal with underperformance where needed;
  • Deliver good quality feedback both positive and developmental in a timely manor.


Book your place

Please note: All prices are exclusive of VAT.

Ticket Type Price Spaces
NHC Member £99.00
Non-Member £129.00

Event booker info

If you would like to pay by direct debit, click here to download our mandate form.