Communication for Managers

Gain an insight into how you can effectively communicate within your job, and also the influence and impact you have on others. The session will focus on you as an individual and give you some tools and techniques you will be able to use back in your day to day role.

Who is the course for?

Those managing teams of various sizes who want to improve the way they communicate with, and influence others as part of their role.

Course Aims:

The aim of the session is to gain insight into how you can effectively communicate within your job, and also the influence and impact you have on others. The session will focus on you as an individual and give you some tools and techniques you will be able to use back in your day to day role.

The course will cover:

• How we encode information as humans and how this affects how we receive information others
• How to build rapport effectively and communicate precisely to maximise engagement
• How to use language effectively to deliver more precise messages
• Face to face communication
• Effective communication over the telephone
• The written word – email and online communication
• Delivering your message with impact when presenting to groups

By the end of the session you will be able to:

• Have insight into how the message they give is received
• Use rapport building skills to maximise engagement with others
• Know how to effectively communicate in all mediums
• Understand your personal impact on the message you give

Book your place

Please note: All prices are exclusive of VAT.