IT Support & Data Administrator

£20,000-£22,000 per annum 

The Northern Housing Consortium (NHC) is the leading not-for-profit membership body for councils and social housing providers across the North of England, with over 40 years expertise and influence. Our vision is to use our collective voice to have unrivalled influence in achieving housing policy that works for the North, and provide outstanding services that support our members to create great places to live.

We are a small but dynamic organisation.  We are 33 staff and every member of our staff has a unique and important role in our organisation and every staff member is valued as the subject matter expert in their area.  We’re really keen on supporting your training and development; every member of staff has a bespoke plan.

A vacancy has arisen for a dedicated and hardworking individual to join our team. Reporting to the Head of IT & Development, this is an exciting role for an enthusiastic individual. The main purpose of the role will be:

  • To provide IT support to our staff team.
  • To ensure that first class customer service is provided to both internal and external customers.
  • To provide support to the Head of IT & Development in all matters associated with IT.
  • To support with data administration tasks for NHC’s systems.

Educated to GCSE level or equivalent (IT qualification preferable), you will have strong communication and interpersonal skills and a determined approach to problem solving.  You will possess a willingness to learn new skills and the ability to work accurately on live systems.  Added to this you will have strong administration and IT skills, be methodical and organised, and have the ability to balance a range of work tasks. Knowledge of the larger IT world is desirable as is a genuine interest in this field.

Our workstyle is modern, we have a small hub office in Sunderland, we do recognise that different people work best in different ways. This role is flexible in terms of your working base and can be split between the small hub office and home working. They may also be a requirement to visit staff members to provide support as and when required. We have established systems of communicating virtually that keep everyone in touch while keeping staff safe but we’re also really keen on getting together face to face when we can and on a regular basis, both in smaller teams and as a full staff supporting each other in our achievements.  You will work with your line manager to establish what works best for everyone.

The closing date for applications is Friday 15th October 2021.  For an informal discussion, please contact James Fairless, Head of IT & Development,