RSH Consumer Standards Consultation – our response

Thanks to everyone who has been involved in our response to the recent consultation on Consumer Standards from Regulator for Social Housing (RSH). We hope that you found our webinar, meetings and opportunities to meet the regulator useful in shaping your response. Your contributions helped very much to shape ours.

Our response to the consultation can be found here.

We will also be responding to the current consultation on fees and expect further consultation documents related to the Social Housing (Regulation) Act to be issued shortly. If you have any comments around the fees consultation, please email

We are pleased to have been invited to join the newly-formed RSH Advisory Panel (the only non-national organisation to be involved), and will continue to represent the views of members in our discussions with the RSH.