FAQs

What is full membership and who is eligible?

Full members must own or manage social housing stock or, for local authorities, have strategic housing responsibilities, and their head office be based in the North East, North West or Yorkshire and Humber.

As a full member, you benefit from our influencing and policy work, which aims to achieve fairer housing policy for the North. This includes input to our research, and the ability to shape our research and our influencing direction in the future. You can also feed into government consultations to which we respond on behalf of the sector in the North, and submit case studies on challenges you face and good practice.

The majority of our online events programme is free for members. Full members can access any chargeable conferences, seminars, training and roundtables at the member-only rate.

You also have access to all of our procurement frameworks and services, and you will make significant savings – because of our membership size, we generate volume which means prices are more competitive compared to those you would receive accessing these services as a stand-alone organisation. For your membership fee, you can access as many procurement solutions and frameworks as you like without any additional charge. These savings offer great value for money and are often way in excess of your membership fee. You have the reassurance that all our frameworks are fully EU compliant and meet all current procurement rules and regulations. You will receive help and guidance from our team of procurement professionals throughout any call off process and we will assist, administrate and run all your further competitions where required. You will also have access to our national Procurement Roundtables where you have the opportunity to hear from, and speak to, other procurement professionals.

What is affiliate membership and who is eligible?

Affiliate members must own or manage social housing stock or, for local authorities, have strategic housing responsibilities, and be based outside of the North.

As a member you will have access to all of our procurement frameworks and services, and you will make significant savings – because of our membership size, we generate volume which means prices are more competitive compared to those you would receive accessing these services as a stand-alone organisation. For your membership fee, you can access as many procurement solutions and frameworks as you like without any additional charge. These savings offer great value for money and are often way in excess of your membership fee. You have the reassurance that all our frameworks are fully EU compliant and meet all current procurement rules and regulations. You will receive help and guidance from our team of procurement professionals throughout any call off process and we will assist, administrate, and run all your further competitions where required. You will also have access to our national Procurement Roundtables where you have the opportunity to hear from, and speak to, other procurement professionals.

Additionally, you can access all of our chargeable conferences, seminars, training and roundtables at the member-only rate, and you have access to our free of charge online events programme.

What is partner membership and who is eligible?

Partner members are organisations who have been successful in bidding on our frameworks, through the Delta process, further competition, or dynamic purchasing system.

What is subscriber/supporter membership and who is eligible?

Organisations who are not eligible to be full or affiliate members who want to access the Northern Housing Consortium’s services can apply to become subscriber members. This membership is aimed more at organisations who wish to work more closely with the sector and exhibit at or sponsor our events.

Subscriber membership can also be used for out of sector organisations who want to access our procurement services.

As a Supporter member you will have an agreed outline of how the NHC will work with you over the coming 12 months – this is bespoke to you, and is in addition to what is included with subscriber membership.

Who do I talk to about membership?

If you are a full, subscriber or supporter member (or wish to become one), please contact Kate Maughan, our Director of Member Engagement on: 0191 566 1027 or email: kate.maughan@nothern-consortium.org.uk

If you are an affiliate member or a supply partner (or wish to become one), please contact Joseph Gardiner, our Commercial Director on: 0191 566 1016 or email: joseph.gardiner@consortiumprocurement.org.uk

If you wish to discuss our procurement consultancy service, please contact Drew Frame, our Procurement Manager, 0191 566 1035 or email drew.frame@consortiumprocurement.org.uk

What is the cost of membership?

For full members, fees are calculated based on housing stock and we offer a flat rate for strategic local authorities, affiliates and subscribers – please contact enquiries@northern-consortium.org.uk for more information.

What does the NHC’s influencing function do?

The NHC works with its members to influence the national policy agenda. With the evidence we gain from our member engagement activity we can reinforce members’ views to influence government and key stakeholders. We achieve this through the relationships we have with parliamentarians, by providing evidence from our members on government consultations, through the All Party Parliamentary Group for Housing in the North and through engaging members within our policy networks.

We strive for a strong Northern voice to be heard by politicians and other key stakeholders.

Please click here for further detail.

What is Consortium Procurement?

Consortium Procurement is the commercial arm of the Northern Housing Consortium, a not-for-profit organisation. All of Consortium Procurement’s surplus is reinvested into the NHC’s main focus – to represent our members interests and ensure they are heard at a regional and national government level.

Consortium Procurement (CP) is a not-for-profit membership body with a portfolio of over 400 members across the whole of the UK. We have provided public sector bodies with a compliant and trusted procurement route for nearly 30 years. This has led to us collectively saving our members around £10m each year.

Bidding for our Frameworks and DPSs

Consortium Procurement utilise the Delta eSourcing portal (https://www.delta-esourcing.com/) to conduct all of our procurements. Interested Bidders will be required to register with the Delta eSourcing portal, which is free of charge, prior to being able to obtain the procurement documents for the tender in question.

What is CPC?

Consortium Procurement Construction is an expansion of our offering to members which includes a full suite of frameworks supporting construction, refurbishment and maintenance of social housing and public buildings, providing MMC solutions and other construction-based frameworks.

There are a range of frameworks in the construction, extension and refurbishment category, covering traditional and modern methods of construction, in addition to building consultancy services.

There are specific frameworks for the construction of homes and for non-housing, including schools and community buildings.

What are Business Improvement Services?

Expert advice, support and consultancy tailored for you.

Designed to provide you with the help and support you require, our Business Improvement Services are provided directly by the NHC and by the specialist expertise of our high-quality associates. We can work with you in a variety of areas such as:

  • Policy and procedures
  • Transformation and change management
  • Repairs and Asset Management
  • Voids and lettings reviews
  • Data analysis and Research
  • Board Support and Governance
  • Coaching and Training
  • Service reviews
  • Best practice

We are confident we can provide you with the support you require and would be happy to discuss your precise needs with you.

What is MyNHC?

MyNHC is an online portal to help give you more visibility of the ways your organisation uses its NHC membership. MyNHC will give you better oversight of how your organisation works with us, with the ability to book and manage events, access documentation, view procurement information and much more. It is principally for members, but non-members will need to register to book events. There is no charge to use MyNHC.

Please note that registering is a one-off process, once you have access to MyNHC, you do not need to register again, unless you move organisations.

Our events are currently all online, and we principally use Microsoft Teams or Zoom.

How do I register on MyNHC?

Click here and complete the details; you only need to do this once. You will then receive a confirmation.

Why should I register with MyNHC?

As a member you can:

  • Access your account
  • View how your whole organisation is using its membership.
  • Book your place on events
  • View which events you are booked to attend and have attended in the past.
  • See which procurement solutions you are using, and the status of your contracts.

As a non-member you can:

  • Book places on our conferences and seminars which are open to all (there will be a charge for some of our events)

I have completed the above form but not received a confirmation.

We receive a large number of portal requests each day – if you haven’t received a confirmation or contact from one of our staff within 48 hours, please email events@northern-consortium.org.uk

I have tried to redeem my invitation code but am getting an error message.

This is automatically generated and does not work with all internet browsers. Please remove the ? from the end of the code and retry.

How do I book on to an event?

Log in to MyNHC at www.mynhc.org.uk and click on NHC Events, select which event you wish to attend.

  • Click on Register Now
  • A box will appear on your screen with your details in.
  • If you are attending the event yourself, please select your ticket. The system recognises if you are or a member or not, so you will only see the tickets that are available to you.
  • If you are also booking on colleagues, click on add attendee, enter their details ensuring you enter their email address correctly and again select their ticket. If you are booking colleague(s) only and not attending yourself, please remove your details.
  • You will then receive a booking confirmation with an invoice attached (including free events). If you have booked on colleagues, they will receive a delegate confirmation.

I have booked on to an event. When will I receive joining instructions?

This is dependent on whether we are using Teams or Zoom. If you have not received a link by the day of the event, please email events@northern-consortium.org.uk

Roundtables and network meetings are generally held via Microsoft Teams. You will receive a calendar invitation or email with the link to join the meeting at least one day before it takes place.

Where we are holding webinars (usually in place of our conferences and seminars), we use Zoom.

  • Your booking confirmation will include a link to register with Zoom. Please register straight away so we have time to help you if there are any issues. After registering you should receive your webinar joining instructions via email within 1 hour, if this doesn’t happen please contact your IT team or check your junk folder as the email may have been blocked by your company SPAM filters. 

 If you are still having issues receiving your joining instructions please email events@northern-consortium.org.uk so we can assist you.

Please carry out the steps above, preferably on the day you receive the webinar link, so any issues can be resolved before the day of the webinar.

Please note that you do not need to be logged in to MyNHC to access the event and you will receive the relevant links via email only.

I haven’t received any documents or recordings from an event I attended, what do I do?

You will receive an email notification stating when any documents/recordings are available for you to access from the event. There will be a link in the email or you can login to MyNHC, go to MyEvents and there will be a View Documents link against the events you have booked onto. Documents/recordings are usually accessible up to a week after the end of the event.

How do I join your networks?

You can find the list of our networks here. If you would like to attend our network meetings, future meeting dates will be on our events page and in our weekly events mailer, which is emailed every Tuesday. If you would like further information on any of our network, please email enquiries@northern-consortium.org.uk

I attended a network meeting – how do I access any documents/recordings?

These will be accessible approximately up to a week after the meeting. Log in to MyNHC and go to Networks and click on View Documents next to the relevant network.

How do I access our member benefits statement?

Member benefits statements are sent out twice a year and give details of how you have utilised your membership and any savings you have made. We will notify you by email that your statement is ready, and you will need to be registered with MyNHC to access it.

I am part of the media and want to talk, how do I get in touch?

Please contact our Head of Communications, Claire Henderson, tel: 0191 566 1032 or email: Claire.henderson@northern-consortium.org.uk

If you require any further assistance please contact us on:

T: 0191 566 1000

E: enquiries@northern-consortium.org.uk