Customer profiling has climbed housing providers’ list of priorities again recently after an apparent lull. More than ever, finances are tight in our sector and providers must be sure that resources are targeted where they will make the greatest impact. Painting a detailed picture of customers can help do that. From a purely commercial perspective, […]
About Graham Darby
Entries by Barry Turnbull
In October 2011 the government announced its intention to increase the caps on Right to Buy discounts to encourage more tenants to take up their Right to Buy.