NHC updates relating to Coronavirus


As the Coronavirus outbreak develops, we want to reassure you that the wellbeing of our employees, members and communities is our top priority. We maintain our member-focus, but we have implemented a number of measures to keep our staff and members safe during this time.


Our staff

We are fortunate to have the technology in place to be able to work flexibly and remotely, and all of our staff already do this some of the time. All NHC staff  are now working remotely at all times and they are well equipped to do this.


Our member meetings

All face-to-face meetings scheduled to take place will simply be rearranged to take place virtually or over the phone. If you have a meeting booked in with a member of our staff, please await further details as to how this will go ahead.


Our roundtables

Although we’re in uncertain times, we are committed to providing you with opportunities to come together online so we can collectively support each other during this period.

We have already held webinars with the Housing Minister and the CEO of the Regulator of Social Housing. Further online roundtables for different staff groups across the membership are being arranged all the time. The best way to keep up-to-date is to subscribe to our newsletter.  A full listing is also available at

Please let us know if there are specific issues we can help with by emailing and we’ll do our very best to include all suggestions.


We’re moving our conferences online

If you’ve already booked a place on a conference, seminar or roundtable with us, please sit tight – we’ll be in touch with all the information you need to access the event online.

Our Resident Involvement and Health and Building Safety conferences, both planned for June, will also run online – please book as normal and we’ll keep you updated. We’re planning to run live presentations for 2-3 hours, then follow up with full presentations from all speakers on videos which you can access as and when you want to.

We want to support you through the coming months, so please let us know if there are any specific issues or topics you would like us to feature in our roundtables programme and we’ll be able to respond quickly and do what we do best – connecting our members to share, learn, and lead the way.

For the latest information on any NHC event visit


Procurement solutions

  • We have been liaising with all our supply partners over recent weeks to ensure we understand any potential disruption to services and will continue to monitor the situation & will give early notice to any members if they are likely to be affected.
  • It’s business as usual, so we will still carry out all of our member meetings – we’ll just do it virtually! Your account executive will be in touch with you with details of how to join any upcoming meetings you have arranged.
  • We intend to move all procurement events online. If you are booked onto one of our upcoming events, we will be in touch with you with details of how to join us virtually.

Current NHC Suppliers

For the attention of current suppliers that the Northern Housing Consortium has paid within the last year. If you are not currently carrying out work for us please disregard this notice.

Given the current government advice around the coronavirus pandemic all staff are currently working from home for the foreseeable future and we may also have staff unavailable at short notice.

To help us to be able to pay your invoices as efficiently as possible please could you email invoices rather than sending them through the post. Please send all invoices to This email address is monitored by multiple people so if individuals aren’t available your invoice will still be processed.

Invoices received electronically will be processed promptly and will be paid on the next available payment run. We will not be making any payments by cheque payments at this time.

Hard copy invoices that we received prior to 16th March are being processed as normal, however any hard copy invoices after this date are unlikely to be received or processed. In this case, if unable to send an electronic copy, please contact us at the finance email address in order that we can make alternative arrangements and ensure prompt payment.

We would also appreciate it if remittances advices could be sent to

If you have questions about the payment of your invoices, then please email us and we will respond as soon as we are able.

We know the months ahead are going to be challenging for people and businesses, but we will continue to support our members and do everything we can to continue providing outstanding services and delivering value for money.

Contact details for all of our staff members can be found here.