Meeting expectations with digital telecare – FREE Member Roundtable

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Date:1 May 2019
Time:09:30 - 13:30
Venue:Casson Court
Casson Court
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The world of telecare is changing fast as digital systems have become established. This event, run in conjunction with the Northern Housing Consortium (NHC) and supported by BT, will provide business leaders and those involved in the provision of telecare, warden call and technology enabled care services (TECS) with important insight into the latest changes by telecoms providers and how they affect our sector.

The event will provide an opportunity to hear about the latest digital telecare and monitoring services available and provide an opportunity to learn from peers on how other housing providers are introducing digital services. Additionally, the NHC will provide an update on their new TECS framework.


09.30am              Registration, tea/coffee and networking

10.00am              Introduction – Tim Barclay, CEO, Appello

10.15am              Update on digital telecoms network and impact on Telecare services – Senior Manager – Digital Voice Industry Engagement at BT

10.30am              Coffee Break

10.40am              Update from Appello on digital telecare and monitoring services with Q&A – Gary Clark, Product Lead, Appello

11.10am              Customer Case Study with Q&A – Housing and Care 21

11.30am              Update from Northern Housing Consortium (NHC) on TECS Framework – Louise Chase, Head of Procurement – NHC

11.45am              Workshop – The challenges facing housing providers and how digital technology can support

12.30pm              Lunch

12.45pm              Demonstrations and Tour

1.30pm                Close


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