Repairs and Maintenance – A different approach

The social housing sector is operating under increasing pressures of reduced budgets, a challenging policy landscape and welfare and tenancy reforms. As a result, the sector is starting to think and work differently when it comes to how it approaches repairs and maintenance.

This FREE session will consider:

• how to reduce costs while continuing to deliver quality services.
• responsive vs. planned repairs and the costs associated.
• partnership working.
• predictive analysis and customer profiling.
• managing customer expectations.
• job planning and scheduling.
• void repairs – separate or part of the repairs team?
• opportunities to network.

Delegates from the NHC membership will share their approaches to repairs and maintenance and the impact this has had on their business and customers. 

Speakers include:

Kim Doran, Head of Asset Management, North East, Riverside Group

Kevin O’Flanagan, Asset Manager – North, Riverside Group

Martin Farrar, Operations Manager, Incommunities

Shaun Morrisroe, Senior Field Site Manager, Incommunities

Mark Foster, Director of Repairs, Great Places Housing Group

Book your place

Please note: All prices are exclusive of VAT.