Upcoming Meetings

27 July 2017


The Northern Housing Consortium offers both members and non-members nationwide the opportunity to join our established housing-specific contact centre network. Whether your contact centre has two seats or two hundred, this network will give you access to the knowledge and practices of others working in the sector.

What will you get?

  • Quarterly benchmarking

  • Knowledge exchange and access to industry professionals

  • Member forum

  • Access to reduced-rate service audits from NHC’s efficiency team

  • Four meetings in a central location each year

  • Additional meetings at CONTACTnet member sites for a more practical understanding of other contact centre operations and sharing of good practice

  • £650
  • Member (plus VAT)
  • £850
  • Non-Member (plus VAT)

For more information

If you have any questions, or would like to join CONTACTnet, please contact Callum Smith on callum.smith@northern-consortium.org.uk or 0191 566 1029.