Save time, money and improve your services
Sometimes it just takes that external view, from someone not so close to the business, to see where improvements can be made. And that’s exactly what Northern Housing Consortium’s Efficiency Team do. We work with you on specific problems, from any area of your business, listen to what you want to achieve, review your business and get you results.
We can help you:
- Reduce the time it takes for you to complete repairs
- Improve the time it takes to let void properties
- To save money, especially when facing budget cuts
- Improve the efficiency of your contact centre
- Improve the efficiency of your income management
Some of our results include:
- A reduction in end to end repair times from 31 days to an average of five days
- Void turnaround time reduced significantly
- Improved customer service centre operations
For more information call our Efficiency Manager Nigel Johnston on 0191 566 1000, or email firstname.lastname@example.org.