New Tenants’ Contents Insurance Landlord Portal Now Live

We are delighted to announce that alongside our new framework for Tenants Contents Insurance (TCI), a brand new online portal is now available to all members who access the framework.

This unique knowledge sharing online portal provides all the advice landlords need to grow their scheme and avoid common risk. The portal was developed to complement the updated Tenants Contents Insurance framework and can be used by members to share best practice, download materials and receive regular updates.

The portal includes materials such as marketing initiatives, products, ideas and innovations and provides landlords with an array of tools and advice, with everything they need to grow their scheme at their fingertips.

The portal features a ‘News’ section where visitors are able to find up-to-date information on the latest insurance, housing and procurement insights as well as relevant news articles and links. Answers to commonly asked questions and queries will be provided and explained within the ‘FAQs’ section in a bid to support our members in the day-to-day utilising of the framework. Visitors will also be able to view recent case studies provided by members who have had positive experience of utilising the scheme and to get insight into what members value the most about the TCI service.

Rachel Wheeler, Senior Procurement and Contracts Officer at Consortium Procurement said: “We believe that the portal will act as a platform for landlords to network virtually, to share their experiences of using the framework and best practice as well as to share and receive relevant updates. The portal will add on to what is an extremely successful and popular framework within our membership and we hope that the improved SIMPLE Tenants’ Contents Insurance framework will appeal to members even more.”

Please click on the link to access the new landlord portal:

If you’d like to receive more information on both the new portal and the new SIMPLE Tenants Contents Insurance framework, please get in touch on 0191 566 1000 or email us at 

Visit the Village at this year’s CIH Conference and Exhibition

We are pleased to invite members to visit us at our Consortium Procurement Village at this year’s Chartered Institute of Housing’s Annual Conference and Exhibition in Manchester (27th – 29th June 2017). The event, held in Manchester Central has been a huge success with exhibitors, visitors and delegates.


For the past six years, Consortium Procurement has taken an exhibition stand large enough to accommodate 24 framework partners, and found that it provided an excellent networking platform, and was also extremely positive in generating leads and contacts for Consortium Procurement.   Due to the tremendous success of the Village we have worked again with the event organisers Ocean Media to design what we believe is an unparalleled marketing opportunity for our framework partners and members visiting us for 2017.

The Village provides a great ‘hub’ to attract large numbers of our members who attend the CIH conference every year so why not come along and benefit from this fantastic networking opportunity.

If you would like to receive more information about the Village 2017, please email or ring 0191 566 1017

Highlights of 2016 – Consortium Procurement


What a difference a year makes! This time last year we were still based at our old home at the Ropery building in Sunderland. This time last year we were working hard to be able to say that we have managed to save our members a grand total of £11m through fair, open and transparent procurement exercises. And this time last year we didn’t know that 45 more new members would join us in 2016 allowing us to give them peace of mind while saving them money.

One year on, we have continued to build on our successes and adapt our services and frameworks so that they are fully responsive the needs of our members. Despite a rapidly changing business environment we have maintained our headline mission, namely to act as a first point of call to our members whenever they needed us.

Here is a look back at what we have helped to make possible and what we have achieved in 2016:

  • We launched our re-freshed frameworks for Asbestos Management Services andHeating Systems in April
  • We launched our product catalogue to complement our existing framework for Property Adaptations and Stairlifts on 1st December
  • We are currently re-developing two of our existing frameworks. The re-freshed Tenants’ Contents Insurance framework and re-freshed framework for Property Safety and Security will be added to our portfolio in 2017.
  • In conjunction with HACT, we produced the Social Value Toolkit in a bid to help our members measure the impact of implementing social value in their procurement strategies. Louise Chase, Procurement Manager at Consortium Procurement said: “Ensuring our members’ social value priorities are supported through our procurement activity has been a long standing priority for the Consortium. We understand that delivering social value in contracts is important to our members however we know it can be difficult to balance compliance with the procurement regulations and add social value.”
  • Following its introduction, we have undertaken a review of the requirements under The Modern Slavery Act 2015 and we are committed to ensuring the suppliers on our frameworks are fully compliant with them. We now include a compliance check within the selection stage of our new frameworks. We have organised a training event on The Modern Slavery Act 2015 for our members to make sure they understand all requirements for themselves and their supply chains.
  • Consortium Procurement continued to facilitate the Procurement Reference Panel meetings on a quarterly basis. This informal network provides a perfect forum for procurement professionals from our membership to meet, share best practice, discuss current and emerging procurement issues, and explore opportunities for collaboration. We will be looking to organise a panel meeting with our Midlands members in March 2017.
  • In 2016 our procurement team completed a bespoke procurement exercise(procurement of Occupational Health) on behalf of Incommunities Group Ltd and has commenced work on another exercise on behalf of County Durham Housing Group. Penny Gilyard, Assistant HR Director at Incommunities Group Ltd said: “The bespoke service received from Consortium Procurement was to a very high standard and the procurement team provided invaluable advice and support all the way through the process which was extremely reassuring.”
  • We hosted Consortium Procurement’s Village at the Chartered Institute of Housing’s Annual Conference and Exhibition in Manchester for a sixth consecutive year. It enabled us to convey the full range of solutions offered by Consortium Procurement. We also exhibited at some of the biggest procurement events and exhibitions including Procurex North, South and Wales, the North West Telecare event as well as the TSA Connected Care, Homes and Communities event.
  • We have grown our twitter network gaining around 200 more followers since this time last year. Thank you twitter peeps!.

The Consortium Procurement team would like to thank our membership for your continued support and loyalty. May 2017 bring us all success and prosperity!

Compliance in procurement and its pivotal role in the sector

Consortium Procurement has been offering procurement services to the public sector for more than 20 years. Our experience tells us that this process can be daunting and fraught with uncertainties.

As leaders in the public sector for procurement services, compliance is a key priority for us and we ensure that our framework agreements are fully compliant with EU and UK procurement regulations.

Our wide ranging portfolio of frameworks offers solutions – from Housing and Asset Management to Independent Living and to Tenancy Sustainability. Our procurement team has paid special attention when developing our frameworks to ensure the specifications are compliant with procurement regulations and relevant industry standards.

Those frameworks are:

  • Heating Services (Domestic & Commercial) – we have secured our members with a compliant route to procure their gas requirements under our Heating Services framework. Members are required to comply with the Gas Safety Regulations 1998 which has been covered in this framework.
  • Passenger Lifts – this framework has been designed to provide our members with a flexible and cost-effective route to procuring Installation, Maintenance or Consultancy services for the Passenger Lifts, Stair lifts and Escalators. The framework has been developed in line with the Lifting Operations and Lifting Equipment Regulations (LOLER).
  • Asbestos Management Services – The Control of Asbestos Regulations 2012 (CAR) cover work with all types of asbestos containing material. Our members have specific duties placed upon them under these regulations as “duty holders” or employers, and as landlords. For local authorities and social housing providers, this can have a substantial effect on the management of their buildings, premises and properties.
  • Legionella and Water Treatment Services – this framework is fully compliant with the HSE Guidance HSG274 and The Legionella Control Association (LCA) Codes of Conduct enabling anybody with responsibility for hot and cold water systems to endure they are serviced and maintained properly.

Louise Chase, Procurement Manager at Consortium Procurement said: “In the increasingly litigious market we find ourselves in, it is vital that organisations comply with the relevant procurement and industry requirements for any activity they undertake. We do nothing but our best to ensure our frameworks fully comply with the 2015 public contract regulations and relevant industry standards.”

If you would like to understand more about our portfolio of frameworks or if you have any questions, you can give us a call on 0191 566 1000 or drop us an email on

Can we help with your procurement priorities? – Our bespoke procurement service is now available to our members

Can we support you by offering capacity to your procurement team? We are delighted to announce that we now offer a bespoke procurement service for our members which adds another service to our already comprehensive offer.

Our procurement professionals can support you through any procurement exercise from start to finish, delivering value for money and offering peace of mind.

Consortium Procurement has been carrying out procurement exercises for more than 20 years and strives to keep ourselves up-to-date with UK and EU procurement regulations and practices.

Louise Chase, Procurement and Contracts Manager at the NHC said: “Through conducting our own OJEU tenders we understand that managing capacity throughout the procurement process can be quite difficult. We know for example there are quieter times in the process when documents have been issued to the market; however evaluations are very resource intensive.”

With this in mind and with an understanding of the challenging environment our members are working in, we have developed the bespoke procurement offer.

We are able to support our members by:

  • Advising on the best procurement route for their requirements
  • Providing compliant, tailored documentation for the project
  • Engaging with the market on your behalf
  • Completing all required OJEU documentation
  • Managing the administration of the process, clarifications and queries from the market, through a fully auditable online e-procurement portal
  • Establishing the pre-start meeting and manage the contract signature process

“We have undertaken a variety of exercises on behalf of our members, including HR and Payroll Services, Call Monitoring Services and Capital Works Programmes and would encourage you to get in touch, regardless of the service/products being procured. Our procurement team is flexible in its approach to every specific task and we are always happy to work with our members to discuss the best route for them,” said Louise Chase.

Consortium Procurement recently completed a bespoke procurement exercise on behalf of Incommunities Group Ltd for the procurement of Occupational Health services and supported Penny Gilyard, Assistant HR Director at Incommunities Group Ltd in the tendering process.

She said: “I would recommend the bespoke service to other clients who may need external support and guidance with procurement legislation and designing the tender specification. The procurement process was compliant and we were able to gain an Occupational Health service which meets the needs of the business.”

If you would like to receive more information about our bespoke procurement offer, please give us a ring on 0191 566 1000 or drop us an email on

Where to find us this autumn …

We have some exciting conferences and exhibitions in our plan for this autumn. Our team of experienced procurement professionals are always eager to meet with you to understand more about your procurement needs.

We will be at the TSA Northern Technology Enabled Care Services (TECS) Event on the 14th September taking place at Pavilions of Harrogate to talk to you about all things TECS, digital health and assisted living. Our TECS  framework offers a variety of products and services to help transform the way people engage in and control their own healthcare, empowering them to manage it in a way that is right for them.

We have also reserved our stand for Procurex Wales, taking place in Cardiff on 6th October. The Procurex events are dedicated to supporting the delivery of public services by providing stakeholders with networking and collaboration opportunities as well as procurement discussions and debate.

Asbestos: The Truth Conference is another event we will be at this autumn. Our team will be at stand 9 ready to talk to you about all things procurement and to tell you more about our framework for Asbestos Management Services and how it can assist you in your legal obligations with regard to asbestos.

If you are attending any of these events please pop along to our stand to see how we can help you.
For more information please e mail

Helping our members comply with Modern Slavery Act 2015

The Modern Slavery Act came into force in 2015 and enforces protection against slavery and trafficking in the UK. It requires business over a certain size threshold to disclose each year what action they have taken to ensure there is no modern slavery in their business or supply chains.

Following its introduction the NHC have undertaken a review of the requirements and fully supports the principles of the act, we are committed to ensuring the suppliers on our frameworks are compliant. We now include a compliance check within the selection stage of our new frameworks and we are currently working with existing suppliers to obtain their statements. Once the statements have been reviewed and checked by our procurement team we are happy to share with members.

Tunstall Healthcare is one of the suppliers on our new framework for Technology Enabled Care Services

Tunstall Healthcare (UK) Ltd has been awarded a place on our new framework for Technology Enabled Care Services.

The framework covers aspects of Connected Care and Connected Health including environmental sensors, safety and security solutions, installation and maintenance, and monitoring centre solutions.

The TECS framework runs for four years to November 2019, and provides a pre-approved, benchmarked and OJEU (Official Journal of the European Union) compliant route to market, for potential customers to procure goods and services.

As the contracts were awarded under OJEU, Consortium Procurement members are able to call off products directly under the Products framework, streamlining the tendering process. Under the Services framework, customers specify their requirement and invite bids for the work by way of further competition.

The awards follow a rigorous assessment to validate Tunstall’s financial standing, quality of offer and commercial offering, all of which are benchmarked against the market to demonstrate MEAT (Most Economically Advantageous Tender).

Tracy Harrison, Deputy Chief Executive at the Northern Housing Consortium (Consortium Procurement) said “We are pleased to continue our long-standing relationship with Tunstall, helping our members to deliver services which are cost effective and enable proactive care and improved quality of life for older people and those with long-term care needs throughout the UK. The framework provide members with an easy-to-use procurement route from two trusted organisations.”

Kevin Alderson, UK Sales & Marketing Director commented “We have been working with the NHC for over twenty years, helping them to provide their members with a trusted, compliant and easy-to-access route to procure their telecare requirements. The latest award of two frameworks enables us to continue to develop our established relationships with many NHC members, as well as providing further opportunities to work with new customers.”

About Tunstall

Tunstall Healthcare Group offers a range of Connected Care and Connected Health solutions across each of its main regions – UK, Nordics, Southern Europe, Central Europe, North America and Asia-Pacific. Through the use of smart technology underpinned by high quality, high touch services we support older people and those with long term needs to live as independently, securely, healthily and happily as they are able. As the market leading provider of technology-enabled care, we have been working with health, housing and social care partners for nearly 60 years. By effectively supporting health, independence and well-being, our Connected Care and Connected Health solutions improve outcomes and deliver efficiencies when compared to traditional models of hospital or residence-based care.


Tunstall Contact:  01977 661234

PQQ and access codes for our upcoming Asbestos framework are now available

As we have already announced to our members and supply chain, the Consortium Procurement team have started to work on the development of a new framework for Asbestos Management Services and our aim is to have it in place and available to our members just in time to replace the existing one in March 2016.

This new framework has been developed into three separate lots in order to recognise the importance of social values and of encouraging small and medium enterprises (SME’s) to be involved in the tendering process:

Lot 1: Management of Asbestos Services

  • Surveying
  • Sampling
  • Air Monitoring
  • Consultancy

Lot 2: Removal and Remedial Work

  • Non Licensed and Licensed Removal and Disposal
  • Remedial Work
  • Consultancy

Lot 3: Training Services

  • Asbestos Awareness Training
  • Regulation 4: Duty of Care
  • Asbestos Awareness Category B: Non License Training

You can now visit the Delta website ( to obtain the documentation. The access code is 2ZW24556BC and the deadline for PQQ submission is 10 am, 16th November 2015.

If you would like to receive further information on the framework, please give us a ring on 0191 566 1000 or email us at

Future opportunity notices on Contract Finder for Asbestos and Heating Systems

Heating Systems Framework

Consortium Procurement are currently working on the refresh of our existing Heating Systems framework. The new framework will include separate Lots for domestic heating systems repairs and maintenance, commercial (within social housing industry) heating systems repairs and maintenance, heating system installations and auditing of servicing, install and maintenance. The framework will be for a period of 4 years commencing 1st April 2016. The tender documentation through the restricted procedure is due to be published via OJEU before the end of 2015.

To view the future opportunity notice on Contract Finder please use the following link:

Asbestos Management Framework

Consortium Procurement are currently working on the refresh of our existing Asbestos Management framework. The new framework will include three separate Lots – 1. Asbestos Surveying, 2. Licensed and Non Licensed Removal and 3. Asbestos Training. The framework will be for a period of 4 years commencing 1st March 2016. The tender documentation through the restricted procedure is due to be published via OJEU within the next week.

To view the future opportunity notice on Contract Finder please use the following link: