Helping our members perform essential maintenance and repair works at a highest level

We strive to deliver best quality service to our membership and to provide them with the support they need to meet legal requirements and to perform their duties as housing providers at the highest level.

Based on our experience in providing procurement support and acting as a first point of call for our members, we know that ensuring their housing stock is properly inspected, maintained and repaired if necessary is vitally important.

We require a high standard of competency from our suppliers which we test through our rigorous tender process. This ensures our suppliers are of the highest quality with the required qualifications and knowledge of their particular area of expertise.

From Asset Management, to Tenancy Sustainability, to Independent Living, we offer trusted and tested procurement solutions through our wide range of framework agreements. The repairs and maintenance element of procurement is fully covered through four of frameworks:

  • Asbestos Management Services – our members have a duty to identify the location and condition of this lethal material to prevent unnecessary disturbance or damage
  • Heating Systems – housing providers are required by law (Gas Safety (Installation and Use) Regulations 1998) to make sure gas appliances are well maintained  to keep tenants safe
  • Legionella & Water Treatment – our members are required to ensure their water systems are properly serviced, cleaned and maintained in line with The Legionella Control Association (LCA) Codes of Conduct
  • Passenger Lifts – those of our members who own or manage properties with lifting equipment are required to ensure they are properly maintained and safely installed in line with Lifting Equipment Regulations (LOLER)

Get in touch with us if you would like to understand more about our portfolio of frameworks. Ring us on 0191 566 100 or email us at

Legionella and Water Treatment framework – ITT stage

Following the submission deadline for the PQQ stage of the framework development all successful applicants have been invited to the next stage – Invitation to Tender (ITT). The ITT is due to be evaluated early September 2015. We will update this section of the website with further updates in due course.

If you would like any further information on this framework please contact a member of the Consortium Procurement Team on 0191 566 1000.