Entries by dellwood

Member visit to tower block retrofit project

A group of Northern Housing Consortium members visited Heaton Park Court, a 12-storey tower block in Newcastle upon Tyne currently managed by Your Homes Newcastle, which is undergoing significant energy efficiency upgrades. NHC members were also joined by RE:GEN, a North East-based contractor delivering the retrofit works, who have extensive experience in delivering similar schemes. […]

Housing Ombudsman’s Complaint Handling Code

Social housing organisations are responsible for adhering to the statutory Complaint Handling Code of the Housing Ombudsman. To facilitate this, landlords are required to demonstrate their compliance through a dedicated electronic form annually. This method ensures consistent information collection, enabling the Ombudsman to effectively monitor adherence to the Code, maintain up-to-date records, and gather insights […]

Meet our Matthew

NHC Member Engagement Officer and GEM programme graduate Matthew Johnson shares his experience of joining the housing sector, and what the challenge and opportunities are. What’s been your highlight? The highlight from doing the GEM programme, was meeting others from across the sector. I interacted with a range of different colleagues in housing and a […]

Wellbeing at the heart of the NHC

From recipe calendars to laughter yoga, wellbeing at the NHC is no laughing matter! Guided by results from an all-colleague survey a volunteer group of employee advocates have put in place a range of initiatives. This includes support for colleagues to get their brains and bodies active, look after their mental health and financial wellbeing, […]

The NHC’s offer to the next Government

We’ve launched a new offer to the next government to transform communities in the North and enable thousands more northerners to live in good quality homes. ‘Building the Future of Housing in the North’ outlines our priorities for a renewed partnership between the Government and our members up to 2035. It includes: Refocusing on regeneration […]

A privilege to be NHC Chair

Geraldine Howley, former chair of the Northern Housing Consortium Geraldine Howley was chair of the Northern Housing Consortium (NHC) for six years between 2008 and 2014 and was part of the Commission for Housing in the North. Geraldine has over 30 years’ experience of working in housing and was Chief Executive of Incommunities for 18 […]

Inside Housing events

Members are meeting with Inside Housing editor Martin Hilditch for an honest conversation about the issues affecting housing providers and local authorities in the North. This month we held a breakfast in Newcastle and a dinner in Liverpool, and a further dinner will take place in Leeds in July. Hot topics have so far included […]

Making resident involvement centre stage

Yvonne Davies has over 38 years of experience working in housing and communities, including her role as Head of Housing and Economic Development at the Audit Commission and Manging Director at a Merseyside Housing Association. For the last 13 years, she has led YD Consultants, which supports housing providers with resident involvement and empowerment, board and […]

Social Homes improves lives: a Shelter and IKEA research partnership

Shelter is doing a new two-year research project looking at the impact of moving into a social home. The aim of the project is to gather evidence on the impact of moving into a social home to highlight the benefits and value of social housing. Shelter recently published a blog which announced the launch of […]