GEM bursary “an amazing opportunity to grow, build confidence, and develop new skills”

The NHC is once again partnering with the GEM programme to offer a free place on their housing leadership development programme for someone who lives in social housing and works for an NHC member organisation.

We caught up with Katie Spittle an Investment Planning Officer at the Riverside Group and this year’s GEM Bursary recipient to find out more about her experience of the programme.

The programme offers a combination of face-to-face events, mentoring and the opportunity to achieve a CIH Level 4 qualification.

 

Why did you apply for the GEM bursary?

Over the past four years at Riverside, I’ve often considered applying for development programmes but lacked the confidence to take that step. When the GEM bursary opportunity was announced, I saw it as a chance to challenge myself, grow professionally, and build on the skills I’ve been developing. Although I wasn’t sure I’d be successful, I knew it was the right time to step forward and invest in my potential.

What has been your experience of the programme so far, what have been the highlights?

I’ve particularly valued the GEM Shacks, as they’ve given me the space to reflect on my career path and consider new directions I hadn’t previously explored. They’ve opened my eyes to different areas within the housing sector and helped me recognise how my existing skills are transferable across a range of roles.

Being part of a programme that promotes reflection, and continuous improvement has reignited my passion for working in this sector. It’s boosted my confidence and inspired me to approach new challenges with a more proactive and open mind.

It’s hard to pinpoint a single highlight, as each GEM Shack brings something new and valuable. However, our visit to the Wheatley Group in Glasgow stands out as one of the most impactful experiences so far. The warm welcome we received and the thoughtfully curated programme made a lasting impression.

 

How to you think the GEM programme will help you develop your role or career?

The GEM programme is already helping me build the confidence and skills I need to take the next step in my career. Through my mentor support, expanding my professional network, and making progress towards my CIH qualification, I’ve gained increased personal confidence and a clearer sense of direction.

It’s made me see my organisation from a broader perspective, encouraging me to explore opportunities I might have previously overlooked. I’ve started getting involved in areas beyond my current role, which has deepened my understanding of the wider business and helped me build new connections with colleagues I wouldn’t normally interact with.

It’s also reinforced the importance of keeping tenants at the heart of our work—something that can be easy to overlook in non-customer-facing roles. It’s encouraged me to explore new ways to connect with tenants and find opportunities within our team to engage with them directly, ensuring their voices help shape the work I do.

 

What would you say to someone who is thinking of applying?

 I’d say—go for it! The GEM programme is an amazing opportunity to grow, build confidence, and develop new skills, all while being supported by a fantastic team. Be open to learning and make the most of every opportunity. I hesitated at first, but applying was one of the best decisions I’ve made. The experience has exceeded all my expectations, both personally and professionally.

 

Please email Ross Price to find out more about the programme, the deadline for applications is 26th September.