HR Manager Kay Wiseman wins Health Advocate of the Year for Sunderland

“Kay’s passion for this project has been clear from the beginning showing outstanding commitment and professionalism throughout her leadership ensuring everyone has the right level of information and is able to contribute equally.”

Catherine Wilmot, Executive Director (Operations & Finance)

Congratulations to our HR Manager Kay Wiseman for winning the Health Advocate of the Year for Sunderland as part of the Better Health at Work Award (BHAWA). This award recognises the efforts of employers in the North East and Cumbria in addressing health issues within the workplace, the NHC gained the Bronze award last year and has been working towards the Silver Award this year.

A Health Advocate is a voluntary role within an organisation taken by someone who is passionate about health and wellbeing, wants to help raise awareness of health topics, and contribute to developing a positive wellbeing culture in the workplace – and even beyond. Kay works with three other Health Advocates to provide a supportive wellbeing programme at the NHC. The Better Health at Work Award scheme works with over 400 regional employers so winning this accolade is great testament to the work Kay has delivered on behalf of the NHC staff over the course of 2022.

Having established our staff-lead wellbeing working group over four years ago, wellbeing has long since been a high priority for NHC which we empower our staff to feel invested in, but by working towards BHAWA accreditation we felt we could sustain and improve on the efforts and achievements made to date, offer a broader and more structured range of wellbeing ideas and initiatives, and benefit from being part of the supportive community of organisations participating in and affiliating with the BHAWA program.

Some of the work Kay and her health advocate colleagues coordinated throughout the year included three wellbeing campaigns: ‘Better Sleep Week’, ‘Healthy Eating on a Budget’ and ‘Mental heath campaign’. These campaigns included a number of activities: webinars, competitions, tips and advice, nutrition packs, themed virtual brews, external speakers and getting outdoors schemes.

One example was during the ‘Better sleep week’ in trying to engage staff and encourage an element of fun into the campaign Kay came up with a photo competition for staff to submit photos of what they saw out on their walks. It was simple for all staff to get involved and was accessible to all being at their own pace. The internal Teams channel sparked loads of conversations about local walks between members of staff who may not naturally speak to each other in their work.

Kay thinks outside of the box when it comes to communicating campaign messages and for the ‘healthy eating on a budget’ campaign she asked a nutritionist to do a session at the staff quarterly workshop where staff got to hear from an external professional about a range of topics including the difference between ‘use by’ dates and ‘sell by’ dates, how to ensure a budget-friendly balanced diet and how to do a weekly meal plan. She also worked with colleagues to provide a nutrition pack to give out to each member of staff.

Representatives at the BHAWA were blown away by the Bronze award submission, a representative said: “There is a genuine feeling that the work being done to support health and wellbeing at NHC is welcomed throughout the organisation and being done because they really care about their staff. Wellbeing is built into team objectives which show further commitment from the organisation to look after their staff. Employee wellbeing is seen as essential and not just a ‘nice to have.”

Catherine Wilmot, Executive Director (Operations & Finance) said:

“Kay always has an open door policy and has time for everyone’s input and ideas, and has worked tirelessly well above and beyond her normal working week gathering the relevant evidence and information for this project. Remarkably despite her high workload I know she always finds time to offer support to other key members of the team.”

Kay was presented her award at the NHC’s staff quarterly workshop and suitably embarrassed in front of her colleagues.

Upcoming NHC events

Our fourth session in Meet the Net Zero Challenge series focussing the Role of Data, which will explore the crucial role of data in achieving carbon neutrality in social housing. Our speakers will discuss how data-driven solutions can help reduce carbon emissions and create sustainable communities. Further details can be found here.

We will also be hosting two further sessions delivered by Dr Victoria Miller, Clinical Psychologist as part of the NHC focus on Workplace Wellbeing.  The sessions will focus on managing stress and building resilience in the social housing sector. Our experts will share strategies for coping with stress and building resilience in a fast-paced and demanding industry. The final session will focus on understanding trauma and its impact, and will cover tools and tips to reduce vicarious trauma and burnout.

Finally, we will be hosting our 14th Annual National Resident Involvement Conference, we will be discussing the importance of resident involvement in shaping housing policies and practices. Our expert panel will provide insights on how resident voices can be heard and integrated into decision-making processes.

Don’t miss out on these valuable opportunities to learn, connect, and collaborate with other professionals in the social housing sector. Register today to secure your spot at these three insightful events.

 

NIFHA Study Visit to the North East

On 29th and 30th March, 31 colleagues from housing associations in Northern Ireland visited the North East to exchange perspectives and best practice around net zero, development, place making and procurement.

Coordinated by the NHC and the Northern Ireland Federation of Housing Associations (NIFHA), delegates visited sites across the region with involvement from Karbon Homes, Your Homes Newcastle and Thirteen.

The visit began with the NHC’s Brian Robson, Executive Director of Policy and Public Affairs, outlining the operating context, challenges and opportunities facing the North of England. Delegates then discussed procurement with Consortium Procurement’s Commercial Director, James Ealey, with discussion focused around the digital switchover, retrofit measures, and skills shortages. Colleagues in Northern Ireland face similar challenges to members here in England in recruiting development professionals, specialist roles like surveyors, and staff in supported housing.

The afternoon of the first day began with a presentation from Paul Fiddaman, Chief Executive and Scott Martin, Director of Finance, from Karbon Homes, outlining their impact in the areas Karbon operates, funding models, and their role as a Homes England strategic partner. Paul and Scott discussed Karbon’s pathway to achieving EPC C in all of their homes by 2030 and the challenges faced around procurement and supply chains, customer experience and data.

Site visits

College Grange, Sunderland

Delegates then visited College Grange, a £20m development from Karbon Homes, delivering 105 new affordable homes to the site at North Hylton, Sunderland. The site was a former secondary school which had been unoccupied for several years and will be completing in July 2023.

Karbon set out to provide a 100% affordable ‘homes for all ages’ development and is categorised by a design concept that creates a sense of community with green corridors and a playpark. Working with main contractor Esh Construction, the site is a mixed tenure development comprising of 10 bungalows for affordable rent and 95 houses for Rent to Buy, a tenure which enables people to rent at less than the market rate so that they can opt to save for a deposit to buy the property outright or through shared ownership.

Karbon has worked with Sunderland City Council and Homes England to bring the site to fruition, aiming to develop homes to meet the housing needs of the local community.

The homes have been built using both traditional construction and modern methods, including light gauge steel on 30 homes which has offered valuable learning on the benefits and challenges that developing homes using modern methods can bring.

Of the 95 rent to buy plots, 68 are occupied or reserved. Feedback has been positive around the house types, plot and garden sizes, property spec and the overall feel of the development. The amount of  open space has been highly welcomed.

 

The Byker Estate

Delegates then moved on to a visit to the Byker Estate, designed and built between 1969 and 1983 to a master-plan by the architect Ralph Erskine. The Estate was one of the most influential and pioneering European social housing schemes of the 20th Century.

The iconic Grade II listed Byker Estate is one of the UK’s most important housing schemes. The Byker Wall, which forms the centrepiece of the Byker Estate, provides a 1.3-mile barrier to North winds, creating a microclimate within the Estate while protecting it from the noise of major roads outside.

In July 2012, Byker Community Trust (BCT) was formed following a stock transfer of 1,800 homes from Newcastle City Council. Between 2012 & 2021, BCT invested over £41m into the estate and was awarded ‘The Great Neighbourhood’ at the Academy of Urbanism Awards in 2018. In April 2021, BCT became part of Karbon Homes through a transfer of engagements to help accelerate investment into the estate, delivering value for money and helping achieve the priorities that customers said were important to them.

When BCT joined Karbon, a Community Pledge was created to deliver the priorities customers asked for. This includes accelerated and new funding of £36m to 2029. The works include:

  • Modernisation works to all homes. Since April 2021, 159 new kitchens have been installed, 645 homes have benefitted from new bathrooms with showers and 707 homes have received new internal doors.
  • Works will commence on an £11m external environmental improvement programme, which looks to redesign the external and public spaces across the estate. Customers told us their priorities for their neighbourhood, this included health & safety works, waste management, tree management, secure car parking, CCTV and lighting, soft and hard landscaping, safe play spaces and garden fencing and gateways were a priority. The first neighbourhood to benefit from these improvements will be Dunn Terrace and consultation with customers begins in March 2023.
  • As part of the Community Pledge, Karbon promised to build 150 new homes on five sites to meet the needs of current and future customers. They have secured Strategic Partnership (SP) Funding from Homes England to deliver 2,200 new homes by March 2028 and all 150 within Byker are included in the SP programme.

The Bolam Street site has been prioritised as the first development. This will deliver 24 affordable homes for social rent including a mix of 1 and 2-bed bungalows, 2-bed houses and 2-bed flats. Work is expected to start on site in Autumn 2023 with target completion in Winter 2024.

Through their Thriving Byker Strategy, Karbon works collaboratively with customers, residents and key stakeholders to make positive changes. To ensure delivery of the objectives and priorities residents asked for, the strategy is underpinned by the following nine key themes:

  • Pride and ownership in the area
  • Health, wellbeing and mindfulness
  • Income maximisation
  • A cleaner and greener Byker
  • A safe place to live
  • Children and young people
  • Hard to reach groups
  • Community training and employment
  • Digital connectivity

As part of their refreshed approach to Placeshaping, outlined in the recently launched Fair Foundations report, Byker will be one of Karbon’s pilot Impact Areas working in partnership with local government, health, education, community organisations and major employers to understand how they can best support and embrace a place-shaped approach to this local community offering long-term growth and prosperity.

Day two began with NHC’s Satty Rai discussing the work and recommendations of the Social Housing Tenants’ Climate Jury.

Satty discussed the Jury’s key recommendations, which can be categorised into four main themes:

  • Retrofit and Renewable heating technology​
  • The cost of retrofit and managing disruption​
  • Education and communication​
  • Tackling climate change at a neighbourhood level

Asked by delegates which of the themes came through as the single most important, Satty said this was undoubtedly communication. Work continues post-Jury: look out for our Self-Assessment checklist, cross-sector communications project, demonstrator tours and Social Housing Decarbonisation Fund case studies over the coming months.

We then welcomed Doug Bacon, Director of Asset Management at Thirteen, who outlined Thirteen’s SHDF position and other options for future schemes being considered, including carbon credits and alternative finance. Doug discussed the health impacts of cold homes and what Thirteen are doing to combat retrofit challenges, giving details of a c. £2m pilot in the Hartlepool area, using around £1m in SHDF. The project involves retrofitting 57 homes, including bungalows and flats, and is PAS 2035 compliant.

Delegates discussed the challenges of PAS 2035 compliance – a robust but challenging standard – and how this, combined with how SHDF is delivered, can extend the length of a project from the customer viewpoint. Doug also echoed other presenters, citing scaling as the key strategic challenge around skills, resources, and financing.

Site Visit

Treetop Village, Newcastle

Our final site visit was to Treetop Village in Walker, Newcastle. Treetop Village, developed and managed by Your Homes Newcastle (ALMO), is a Housing Plus scheme providing homes exclusively for people aged over 55 or with a medical need.

YHN’s regeneration team led the tour and explained the features of the building, and how the vision for the scheme was for it to become a hub in the Walker area. The building hosts a restaurant and hairdresser, regular social events, and has more recently been used as a warm hub for anyone in the community struggling to heat their home over the winter months.

The NHC has a diverse membership and we’re committed to building and strengthening relationships between our members – this was an informative, successful study visit with a huge amount of two-way learning.

Seamus Leheny, Chief Executive of NIFHA said: “It was brilliant to work with Consortium Procurement and the NHC to show representatives from the Northern Ireland social and affordable housing sector some of the great work that is taking place in the North East. It has strengthened our close ties and we are looking forward to building on the relationship further moving forward. Our members returned home to Northern Ireland with new knowledge, best practice and newly forged connections so it was very successful.”

Alistair Merchant, Head of Commercial at Consortium Procurement (CP) said: “This was an excellent opportunity for the Consortium to provide a rich policy context to the work we do, share insights gained from our Tenant Climate Jury, alongside having the ability to set-out the real savings and other gains that NHC members can achieve by working with us.

 Visits to members’ sites brought to the forefront how CP’s frameworks are helping to make a positive impact on what needs to be achieved, gain significant cost-savings and the real difference this ultimately brings to social housing residents”.

The future of digital in the housing sector

Join Mediaworks and NHC for a thought-provoking roundtable discussion on the future of digital in the housing sector. From self-serve and social listening to the rise of AI, we’ll be exploring the latest trends and technologies that can change the face of the housing industry. These regional events are perfect for anyone interested in staying ahead of the curve and learning about the exciting opportunities that digital innovation can offer to the housing sector. Don’t miss out on these insightful and engaging roundtable events coming Summer 2023.

Check out our recent podcasts to gain a deeper understanding of the topics that will be discussed during the roundtable.

Dates will be announced soon – please email kristina.dawson@northern-consortium.org.uk to register your interest now!

Rebalancing: Webinar Series & Resource Page Launched  

Whether it’s under the banner of regeneration, placemaking, or Levelling Up, there is now political consensus on the ambition to reduce regional disparities and deliver better homes and places.

All political parties are developing their own policies to tackle local inequalities and restore the social fabric of communities. The Spring Budget 2023 confirmed that whilst Levelling Up may no long be a slogan repeated ad infinitum, the agenda was alive and well, retooled in a new Prime Minister’s image; enhanced devolution, place-based regeneration partnerships, and investment zones delivered in the name of spreading opportunity Everywhere.

Similarly, the Labour Party’s announcement that they would scrap the current Government’s 12 Levelling Up Missions upon entering office was an expression for evolution rather than complete abandonment. Instead, the Shadow Secretary for Levelling Up Lisa Nandy has instead put forward an agenda to reduce regional inequality built around resilience, connectivity, sustainability, and wellbeing.

Here at the NHC we are working with members to ensure that, whatever the colour of the rosette, housing’s vital contribution is recognised and valued; and to secure the policy and resources necessary from now and future Government’s to make rebalancing a reality for people and places across the North.

To follow our work, and explain more about how you can get involved, we’ve launched a Rebalancing Webpage collating all of our work dating back to July last year when Lord Kerslake opened our Levelling Up Conference in Leeds. You would have heard about it sooner, but Liz Truss had other ‘ideas’. You’ll find research briefings, consultation responses, key updates relating to the Rebalancing agenda, and information on our upcoming Webinar Series…

 

Rebalancing Webinar Series – Housing at the Heart of a Rebalanced Country

 

 Rebalancing: Better Places – 21st June, 14.00 – 16.00, online via Zoom

Rebalancing: Better Places will highlight NHC members as vital anchor institutions and make the case for the capacity and resources needed to truly make a difference

The agenda will see a mixture of guest speakers and good practice from the NHC membership discuss their positive impact on regeneration and placemaking; whether in improvements to the built and natural environment, or in providing the vital social infrastructure that helps people lead healthy, fulfilling lives.

Confirm your attendance via MyNHC here –

https://www.mynhc.org.uk/event/general?id=Rebalancing_Better_Places2042168245

 

Rebalancing: Better Homes – 13th July, 14.00 – 16.00, online via Zoom

Rebalancing: Better Homes forms one part of our work to place NHC members at the heart of improving housing quality across the social and private rented sectors.

Join us to discuss the ongoing development of an updated Decent Homes Standard, experiences from elsewhere in the UK, the importance of energy efficiency, and explore decency beyond the home in the creation of sustainable neighbourhoods which instil pride and belonging.

Confirm your attendance via MyNHC here –

https://www.mynhc.org.uk/event/general?id=Rebalancing_Better_Homes3178616847

Local Government Reorganisation: Three New Northern Unitary Authorities Launch

On the 1st April, the new North Yorkshire Council launched as part of the government’s restructuring of local government in England, marking an exciting new chapter in the history of local government in the region. This newly-formed unitary local authority has been created by merging the existing county council of North Yorkshire with the district councils of Craven, Hambleton, Richmondshire, Ryedale, Scarborough, and Selby. This replaces the two-tier system of county and district councils – excluding City of York – which has been in place since 1974. The merger aims to streamline decision-making processes and reduce administrative costs, as well as provide more effective public services to the c. 615,000 people in the region.

The unitary authority will have a wide range of responsibilities, including the provision of education and social care services, managing waste and recycling, and maintaining local highways and transport networks. It will also have a significant role in promoting economic growth and development in the region, working with local businesses and other stakeholders to create new jobs and support local industries.

Last year, the Department for Levelling Up, Housing and Communities announced that the new North Yorkshire Council and the City of York Council had agreed a proposal for a devolution deal, as part of the government’s commitment to delivering on the levelling up missions set out in the Levelling Up White Paper. Both authorities will come together to form a mayoral combined authority, requiring the election of a directly elected mayor. The anticipation is that the election for the first mayor of the new combined authority will take place in May 2024. These proposals are subject to public consultation.

Meanwhile, on 1st April 2023 two unitary authorities in Cumbria launched and will provide all the services previously provided by district councils and the county council. These unitary authorities are split by East (Westmorland and Furness) and West (Cumberland).

Cumberland Council will replace Cumbria County Council, Allerdale Borough Council, Carlisle City Council and Copeland Borough Council.

Westmorland and Furness Council will provide services to those in the current areas of Cumbria County Council, Barrow-in-Furness Borough Council, Eden District Council and South Lakeland District Council.

Westmorland and Furness Council has become England’s third largest unitary authority by area, providing services to approximately 225,000 residents.

 

 

 

Get involved – test our retrofit comms toolkit

We’re working with Placeshapers and Tpas to produce a range of resources to support you to communicate with customers about retrofit. We’re looking for social landlords to test the campaign materials from mid-June to the end of August.

You might be able to help if:

  • You’ve got live retrofit projects planned over this period.
  • You don’t have live projects but are planning customer comms for future retrofit projects.
  • You’ve previously completed retrofit projects and would be willing to talk to customers who’ve already been through the process about the proposed resources.
  • You’re doing other customer engagement work around retrofit.

If you’d like to get involved in the pilot email Kathy.thomas@northern-consortium.org.uk